A service-level agreement is a negotiated agreement between two parties, where one is the customer and the other is the service provider.

Why to hire an entire IT department when you can borrow ours?

GITS’s team of experts will consider your technical problem as their own when you have an SLA agreement with us! The computer’s sudden shutdowns and internet issues will be history to your staff when our technicians pays you regular visits every once and a while to make sure that you working schedules will not be disturbed by machines problems. The team will be available in your company in case of any emergency to give you the service you need from consultancy, preparing, replacing, configuring, installing and more.